Returns & Exchanges
At Up There Athletics, we want to ensure you have the right gear for your performance needs. If your purchase isn't a perfect fit, you can return or exchange unworn items in their original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original, undamaged shoebox or apparel packaging, ensuring all tags are attached, and secure them inside a mailing satchel.
- 3.Label and Post
Print your prepaid shipping label provided by the portal, attach it to the parcel, and drop it off at any authorized postage location.
- 4.Inspection and Refund
Once our team receives and inspects your gear to ensure it meets our quality standards, we will process your refund or dispatch your exchange within 3-5 business days.
